Frequently asked questions

How can I order?

You can order easily using our online platform. When you find a product you need, you can add it to cart and go through the ordering process.

After the order is ready, you will receive order summary to your email.

E-poes kuvatavate toodete saadavust ei tagata. Kui tellitud kaupa ei ole võimalik tarnida, teavitatakse sellest ostjat esimesel võimalusel, kuid mitte hiljem kui 14 päeva jooksul sellest teadasaamisest. Antud juhul tagastatakse kliendile kogu ostusumma kohe peale toote puudumise selgumist.

What payment methods can I use?

You are able to use invoice as a payment method on our online shopping checkout process. Bank details:

  • Coop Pank
  • IBAN: EE804204278602055207
  • SWIFT/BIC EKRDEE22

It is possible to pay in cash when choosing pick-up from our office for delivery option.

Shipping methods

After we have confirmed your payment, we will ship your order by Cargobus or OSC. It is also possible to pick up your order from our office (Ilmatsalu 3b, Tartu).

Please contact us regarding information on international shipping.

You should carefully read the Terms and Conditions before using the site.